Why Hotels & Resorts Choose Resolva
Save Hours Daily
Respond to dozens of TripAdvisor, Google, and Booking.com reviews in minutes, not hours.
Protect Your Reputation
Never miss a review. Respond promptly to both praise and complaints with professional, thoughtful replies.
Improve Guest Loyalty
Show guests you value their feedback. Personalized responses encourage repeat bookings.
Boost Your Ratings
Hotels that respond to reviews see higher ratings and more bookings on OTAs.
Everything Hotels Need for Review Management
From boutique hotels to large resorts, Resolva helps hospitality businesses maintain exceptional online reputations across all major review platforms.
- Works with TripAdvisor, Google, Booking.com, Expedia, and more
- Handles guest complaints with empathy and solutions
- Thanks guests for positive reviews professionally
- Acknowledges specific amenities mentioned (pool, breakfast, staff)
- Offers resolutions for issues (noise, cleanliness, service)
- Encourages direct bookings for return visits
- Multiple tone options to match your brand
- Response library and history tracking
"Beautiful property and great location! However, our room faced the street and noise kept us up until 2am. The breakfast was also disappointing for the price point."
Thank you for choosing our hotel and for sharing your honest feedback. We're delighted you enjoyed our property and location! However, we sincerely apologize for the noise disturbance and that our breakfast didn't meet your expectations. Guest comfort is our top priority, and we'd like to make this right. We've noted your feedback about our breakfast service and are already working on improvements. For your next stay, we'd be happy to offer you a quieter room away from the street at no extra charge. Please contact us directly so we can ensure a better experience.
Perfect for Every Type of Accommodation
Luxury Hotels
Maintain your five-star reputation with polished, personalized responses.
Boutique Hotels
Showcase your unique character while addressing guest feedback professionally.
Resorts & Spas
Handle high review volume across multiple amenities and services.
Motels
Compete with larger chains by responding quickly and professionally to all reviews.
Vacation Rentals
Build trust with potential guests through thoughtful review engagement.
Bed & Breakfasts
Show your personal touch and encourage repeat visits from travelers.
The Impact of Review Responses
of travelers more likely to book a hotel that responds to reviews
faster response time with AI compared to manual replies
more likely to convert browsers into bookers with active review management
Hotel Review Management FAQs
How does Resolva help hotels manage guest reviews?
Resolva uses AI to generate professional, personalized responses to hotel guest reviews across TripAdvisor, Google, Booking.com, Expedia, and other platforms. Simply paste a review, select your tone, and receive a ready-to-post response in seconds. Our AI understands hospitality terminology and can address feedback about rooms, amenities, service, and location.
Which review platforms does Resolva support for hotels?
Resolva works with all major hotel review platforms including TripAdvisor, Google Reviews, Booking.com, Expedia, Hotels.com, Airbnb, VRBO, and Facebook. You can use our AI-generated responses on any platform where guests leave reviews.
Can Resolva handle negative hotel reviews professionally?
Yes! Resolva excels at crafting empathetic, solution-focused responses to negative reviews. Our AI acknowledges guest concerns, apologizes appropriately, and offers resolutions for issues like noise, cleanliness, or service problems. This approach helps rebuild guest trust and demonstrates to potential guests that you care about feedback.
How much time can hotels save with Resolva?
Hotels typically save hours daily on review management. Instead of spending 10-15 minutes per response, Resolva generates professional replies in seconds. For properties receiving dozens of reviews weekly across multiple platforms, the time savings can exceed 15-20 hours per week.
Is Resolva suitable for vacation rentals and Airbnb hosts?
Absolutely! Resolva is perfect for vacation rentals, Airbnb hosts, VRBO properties, and B&Bs. The AI understands the unique aspects of short-term rentals and can craft personalized responses that build guest relationships and encourage repeat bookings.
Does Resolva offer a free plan for hotels?
Yes! Resolva offers a free forever plan that includes 5 review responses per month, perfect for smaller properties or those testing the service. Paid plans start at $19/month for up to 50 reviews, with an unlimited plan at $49/month for larger hotels and resort properties.