Patient Review RepliesDrafted in Seconds
Paste a patient review, get three careful drafts, edit the one you like and post it yourself on Google, Healthgrades or Zocdoc. For dental practices, clinics and medical offices.
Free tool • No account, no card • You edit and post every reply
About HIPAA, plainly
Resolva is a general-purpose drafting tool. We do not offer a Business Associate Agreement and we are not a HIPAA-compliant vendor, so please don't paste protected health information into it — review text you submit is sent to an AI provider for processing. Resolva never connects to your listings and never posts anything: it drafts, you edit, and your practice decides what goes public.
Why Healthcare Practices Choose Resolva
You Post, Not Us
Resolva drafts; you edit and publish. Nothing reaches your listings automatically.
Save Admin Time
Front desk staff can respond to reviews in seconds, not hours.
Show You Care
Professional, empathetic responses demonstrate your commitment to patient satisfaction.
Attract New Patients
Active review management increases your visibility and trustworthiness to potential patients.
Built for Healthcare Professionals
From solo practitioners to multi-location clinics, Resolva takes the blank page out of replying to patients. It drafts; your team edits and posts.
- Drafts stay general — no diagnoses, treatments or confirmations
- Works with Google, Healthgrades, Zocdoc, and more
- Handles sensitive complaints professionally
- Thanks patients for positive reviews
- Addresses concerns about wait times, billing, and staff
- Offers to resolve issues privately
- Multiple tone options (professional, empathetic, warm)
- You review and edit every reply before it is posted
"Dr. Smith was great and very thorough. However, I waited over an hour past my appointment time and the front desk staff seemed overwhelmed. The billing process was also confusing."
Thank you for your feedback and for trusting us with your care. We're glad Dr. Smith provided thorough service. However, we sincerely apologize for the extended wait time and any confusion with billing. This isn't the experience we strive to provide. We're taking immediate steps to improve our scheduling and front desk processes. Please contact our office manager directly at [contact info] so we can address your concerns and ensure a better experience in the future. Your satisfaction is our priority.
Perfect for Every Type of Practice
Dental Practices
Respond to reviews about procedures, hygiene, and patient comfort professionally.
Primary Care
Handle feedback about wait times, bedside manner, and office operations.
Specialty Clinics
Address complex care concerns while maintaining patient confidentiality.
Urgent Care
Manage high review volume with quick, empathetic responses.
Physical Therapy
Showcase your care approach and results while protecting privacy.
Mental Health
Respond with extra sensitivity and complete confidentiality.
Reviews Matter in Healthcare
of patients use online reviews to find a new doctor or dentist
star rating needed to attract new patients in healthcare
more likely to choose a practice that responds to reviews
Healthcare Review Management FAQs
How does Resolva help healthcare and dental practices manage reviews?
Paste the text of a patient review, choose a tone, and Resolva drafts three replies in seconds. You edit whichever one fits and post it yourself on Google, Healthgrades, Zocdoc or anywhere else — Resolva never connects to your listings and never posts on your behalf. The drafts are written to stay general and to avoid repeating clinical details back, but you are the final check before anything goes public.
Is Resolva HIPAA-compliant?
No. Resolva is a general-purpose drafting tool, we do not offer a Business Associate Agreement, and you should not paste protected health information (PHI) into it — review text you submit is sent to an AI provider for processing. What Resolva does do is draft replies that stay on general ground: office operations, scheduling, billing process, and an offer to continue the conversation privately. Responsibility for what actually gets published stays with your practice, because you edit and post every reply yourself.
Which healthcare review platforms does Resolva support?
Resolva works with all major healthcare review platforms including Google Reviews, Healthgrades, Zocdoc, Vitals, RateMDs, Facebook, and more. You can use our AI-generated responses on any platform where patients leave reviews for your practice, clinic, or healthcare facility.
How much time can medical and dental practices save with Resolva?
It depends on your review volume, but the slow part of replying to a patient review is usually the blank page, not the typing. A reply that takes 15 minutes to word carefully starts as a draft in about 30 seconds instead, leaving your front desk to edit rather than compose.
How does Resolva handle sensitive patient feedback professionally?
Drafts acknowledge the concern without discussing medical details or confirming that someone was a patient, express care for their experience, and offer to continue the conversation privately with the right member of staff. Because you edit before posting, anything that reads as an admission or gives away too much can be cut — and for anything with legal or regulatory weight, run it past your own advisers rather than relying on a draft.
Is there a free plan available for healthcare practices?
Yes. There is a free tool that needs no account at all — one review a day, three drafts. A free account gives you 5 reviews a month (3 drafts each) with history saved. Pro is $19/month for 50 reviews and Unlimited is $49/month.