Healthcare Review ManagementThat Protects Privacy
Generate professional, HIPAA-safe responses to patient reviews on Google, Healthgrades, and Zocdoc. AI-powered tool designed for dental practices, clinics, and medical offices.
Free plan available • No credit card required • 5 reviews/month
Why Healthcare Practices Choose Resolva
HIPAA-Safe Responses
Generate compliant responses that never disclose protected health information.
Save Admin Time
Front desk staff can respond to reviews in seconds, not hours.
Show You Care
Professional, empathetic responses demonstrate your commitment to patient satisfaction.
Attract New Patients
Active review management increases your visibility and trustworthiness to potential patients.
Built for Healthcare Professionals
From solo practitioners to multi-location clinics, Resolva helps healthcare providers maintain strong patient relationships while staying HIPAA compliant.
- HIPAA-compliant responses that protect patient privacy
- Works with Google, Healthgrades, Zocdoc, and more
- Handles sensitive complaints professionally
- Thanks patients for positive reviews
- Addresses concerns about wait times, billing, and staff
- Offers to resolve issues privately
- Multiple tone options (professional, empathetic, warm)
- Never references specific treatments or conditions
"Dr. Smith was great and very thorough. However, I waited over an hour past my appointment time and the front desk staff seemed overwhelmed. The billing process was also confusing."
Thank you for your feedback and for trusting us with your care. We're glad Dr. Smith provided thorough service. However, we sincerely apologize for the extended wait time and any confusion with billing. This isn't the experience we strive to provide. We're taking immediate steps to improve our scheduling and front desk processes. Please contact our office manager directly at [contact info] so we can address your concerns and ensure a better experience in the future. Your satisfaction is our priority.
Perfect for Every Type of Practice
Dental Practices
Respond to reviews about procedures, hygiene, and patient comfort professionally.
Primary Care
Handle feedback about wait times, bedside manner, and office operations.
Specialty Clinics
Address complex care concerns while maintaining patient confidentiality.
Urgent Care
Manage high review volume with quick, empathetic responses.
Physical Therapy
Showcase your care approach and results while protecting privacy.
Mental Health
Respond with extra sensitivity and complete confidentiality.
Reviews Matter in Healthcare
of patients use online reviews to find a new doctor or dentist
star rating needed to attract new patients in healthcare
more likely to choose a practice that responds to reviews
Healthcare Review Management FAQs
How does Resolva help healthcare and dental practices manage reviews?
Resolva uses AI to generate professional, HIPAA-compliant responses to patient reviews across Google, Healthgrades, Zocdoc, and other healthcare platforms. Simply paste a review, select your desired tone, and get a ready-to-use response in seconds. Our AI is specifically trained to handle healthcare-specific feedback while never disclosing protected health information (PHI) or referencing specific treatments or conditions.
Is Resolva HIPAA-compliant for patient privacy?
Yes! Resolva is designed with HIPAA compliance in mind. Our AI never includes protected health information (PHI) in responses, never references specific treatments, diagnoses, or medical conditions, and never confirms or denies patient relationships. All responses focus on general patient satisfaction, office operations, and offers to discuss concerns privately through proper channels.
Which healthcare review platforms does Resolva support?
Resolva works with all major healthcare review platforms including Google Reviews, Healthgrades, Zocdoc, Vitals, RateMDs, Facebook, and more. You can use our AI-generated responses on any platform where patients leave reviews for your practice, clinic, or healthcare facility.
How much time can medical and dental practices save with Resolva?
Healthcare practices report saving 8-15 hours per week on review management. Front desk staff who previously spent 15-20 minutes carefully crafting HIPAA-compliant responses can now generate professional replies in seconds. For busy practices receiving dozens of reviews weekly, this time savings allows staff to focus on patient care instead of administrative tasks.
How does Resolva handle sensitive patient feedback professionally?
Resolva specializes in crafting empathetic, professional responses to sensitive healthcare feedback. Our AI acknowledges patient concerns without admitting fault or discussing medical details, expresses genuine care for patient wellbeing, offers to discuss matters privately with appropriate staff members, and maintains a professional tone even when reviews contain emotional or difficult feedback. This approach protects your practice legally while showing patients you care.
Is there a free plan available for healthcare practices?
Yes! Resolva offers a free forever plan that includes 5 review responses per month. This is perfect for smaller practices or those wanting to test the service. Paid plans start at $19/month for up to 50 reviews and go up to unlimited responses for $49/month. All plans include HIPAA-safe response generation and healthcare-specific tone options.